The Mailroom and Facilities Technician is responsible for providing office services support to legal assistants and principals across the office.

Facility Services

• Work with Manager to execute on internal office moves.
• Perform regular inspection and tidying of visitor offices.
• Perform regular inspection and general maintenance of office equipment and premises.
• Maintain supply room inventory, including purchasing of office supplies.
• Work with Manager to manage purchase and installation of new equipment.
• Provide support to meeting services, including moving and setting up furniture and setup of equipment.

Mailroom Services

• Collect and distribute all received mail and courier items in a timely manner.
• Coordinate services for outbound mail and courier items. Work with vendors to ensure timely delivery and resolve delivery issues.
• Maintain accurate record of all mailroom receipt and outbound transactions.
• Accept service court documents and ensure immediate notification and distribution to appropriate parties.

Administrative

• Reconcile invoice charges against business services activities and submit to accounting system for payment.
• Collect and prepare daily bank deposits.
• Perform basic IT maintenance and support for equipment, including clearing printer paper jams and replacing toner.
• Photocopy, sort, and prepare binders as requested.
• Provide ad-hoc coverage for other business services activities, including reception coverage and meeting services.

• 1-2 years related experience within a law firm or professional services environment.
• Strong working knowledge of MS Office product suite.
• Post secondary degree or diploma in Administration or Business, considered an asset.
• Strong client service orientation combined with the ability to manage multiple client needs at the same time.
• Excellent communication skills (written and verbal) with the ability to interact with individuals at all levels within the organization with tact and diplomacy.
• Strong organizational skills with the ability to plan, prioritize and manage time effectively.
• Sound judgment including the ability to deal with confidential information with utmost discretion.
• Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
• Exceptional attention to detail.
• Ability to follow instructions and standard work processes to perform routine tasks.
• Ability to lift at least 55 pounds.
• Flexibility to work overtime when necessary.

This position will be in the office 5 days per week.