The Support Assistant is responsible for providing routine administrative support to legal assistants and principals across the Toronto office (including visiting lawyers).

Position Accountabilities

• Responsible for coding, bookmarking, quality-checking, organizing, printing and scanning documents (i.e. download jobs from email or data sites, size, reproduce, sort, collate and finish).
  
• Complete a high volume of work accurately.
  
• Assist with electronic filing as per legal assistant/principal instructions and firm/practice group guidelines.
  
• Provide routine support to visiting lawyers which includes:
  
  • ensuring office supplies (pens, pencils, highlighters, paper, etc.) are available and equipment (computer, phone and printer) is in working order;
    
  • ensuring principals know who to contact for document support during and after hours; and
    
  • liaising with visiting lawyer’s assistant to coordinate and confirm travel arrangements and requirements upon arrival.
    
• Prepare binders (i.e. Cerlox), closing folders and closing books.
  
• Work cooperatively with others in their team/quad in scheduling vacation, breaks/lunches and absenteeism time to ensure assistants/principals are well supported.
  
• Assist with ad hoc duties as required (e.g. data entry).
  

• 1 year related experience, preferably within a professional services firm (including working with photocopiers, scanners and binding equipment).
  
• Strong working knowledge of MS Office product suite, and PDF creator and editor software programs such as Adobe Acrobat or Nuance Power PDF.
  
• Experience using an electronic document management system would be an asset.
• Strong client service orientation combined with the ability to manage multiple client needs at the same time.
  
• Excellent organizational skills with the ability to plan, prioritize and manage time effectively.
  
• Ability to work well independently and collaboratively within a team environment.
  
• Excellent communication (verbal and written) and interpersonal skills.
  
• Exceptional attention to detail.
  
• Ability to follow instructions and standard work processes to perform routine tasks.
  
• Ability to quickly adapt and learn new technology.

This position will be in the office 5 days per week. The hours are 5pm - 12am.