The Research Specialist is responsible for providing research and business development support to lawyers and the Marketing and Business Development team.

• Conduct and compile research on specific clients or prospects from both publicly available information and internal databases and research tools to provide insights on clients, competition and the market.
• Provide research and analysis on individuals, companies, products, transactions, markets, industries, competitors, and clients. This includes gathering, analyzing, and distributing high-quality research.
• Execute recurring, ad-hoc and proactive intelligence requests, by researching, interpreting and analyzing recurring intelligence data to create meaningful reports and presentations.
• Translate data and findings into insights and synthesis those insights into concise deliverables.
• Identify potential opportunities for the firm.
• Support the Senior Manager, Marketing Research & Competitive Intelligence, on initiatives and in the development and execution of action plans, including developing account plans, maintaining lists, following up on action plans and relationship mapping.
• Provide research support on key pitches and proposals, and strategic initiatives and research projects.
• Engage with key stakeholders and colleagues, collaborate with relevant functions, and conduct in-person interviews to ensure they have the information needed.
• Support in the development and maintenance of the firm’s competitive intelligence database and portal.
• Develop thorough knowledge of the firm’s lines of business and service areas, clients and competitors.
• Keep abreast of new and emerging competitive trends and share learnings/key developments with stakeholders. Document learnings for future reference.
• Participate in projects and initiatives as required.
• Provide training, mentorship and guidance to the Coordinator, including transferring knowledge and fostering a culture of learning.

• Post-secondary degree or diploma, or related experience.
• 5 years of related experience, preferably within a professional services firm.
• Proficient in at least two of the following tools is required: Bloomberg, Capital IQ, and/or PitchBook. Knowledge of industry and vertical-specific research databases and tools is preferred. Knowledge of industry and vertical-specific research databases and tools is preferred.
• Strong understanding of market changes and consumer trends; knowledge of professional services firms is an asset.
• Functional experience in market and/ or competitive intelligence, research and analysis is preferred.
• Proficient in MS Office product suite, including a strong working knowledge of PowerPoint and Excel; SharePoint experience is an asset.
• Exceptional client service orientation combined with the ability to manage multiple client needs at the same time.
  
• Excellent communication skills (verbal and written) with the ability to interact with individuals at all levels within the organization with tact and diplomacy.
  
• Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
  
• Excellent organizational and time management skills to effectively prioritize and meet deadlines in a high-pressure environment.
  
• Ability to be resourceful and independently identify and source out missing information.
  
• Strong attention to detail and problem-solving skills.
  
• Sound judgment including the ability to deal with confidential information with utmost discretion.
  
• Determined with a can-do, hands-on approach; driven by delivery and end-results.
  
• Strong project management skills including the ability to 'own' a number of tasks simultaneously and deliver against tight deadlines.
  
• Excellent mathematical and analytical skills, with the ability to break down problems into single and manageable components, as well as complex data sets to parts.
  
• A high level of comfort with ambiguity and experience in "connecting the dots" across a number of themes.
  
• Flexibility to work overtime when required.
  

This position is part of our hybrid work model with 3 days in the office per week. As part of our onboarding, new hires are required to be in the office more often for the first few months of employment to ensure they receive the requisite cross training.